1. Introduction

PropertyOnClick respects the privacy of users who access its website and services. This Privacy Policy explains what information we collect, why we collect it, how it is used and shared, and the choices available to you.

2. Information We May Collect

• Name, email address and mobile number
• Account credentials and profile information
• Address information
• Property enquiries and contact requests
• Site visit / booking information
• Property listings, listing photographs and details you submit
• Wishlist information and comparison activity
• Reviews and property preferences
• Pricing plan / subscription information
• Payment transaction references
• Newsletter subscriptions
• Social-login information
• Technical/session information and cookies
• AI assistant conversations/prompts, where that feature is used
• Verification/KYC information, where that feature is enabled

3. How Information Is Used

Your information may be used for:

• Account management
• Property discovery and recommendations
• Processing enquiries and site-visit requests
• Customer support and communication
• Property listings
• Subscription/payment processing
• Fraud prevention and platform security
• Service improvement and analytics

4. Property Enquiries

When you enquire about a property, project, builder or agent, information such as your name, phone number, email and enquiry details may be shared with the relevant builder, agent, agency, property owner or authorised representative so they can respond to you.

5. Payments

Third-party payment providers may process payments made on the platform. PropertyOnClick may retain transaction references, status and payment records necessary for its services. We do not claim to store full card details beyond what is required by our payment providers.

6. AI Features

When you use PropertyOnClick's AI / Real Estate Assistant features, your query and necessary context may be processed using an external AI provider where enabled. Please avoid submitting unnecessary confidential information in your prompts.

7. Cookies and Technical Information

We use cookies and similar session technologies for authentication, remembering your preferences, security, website functionality and analytics.

8. Third-Party Services

PropertyOnClick may use third-party service categories such as:

• Hosting
• Payment gateways
• Email/SMS communication services
• Maps
• Login/authentication providers
• Analytics
• AI service providers

9. Data Security

We use reasonable technical and organisational safeguards to protect your information, though no method of transmission or storage over the internet can be guaranteed to be completely secure.

10. Data Retention

Information is retained only as long as required to provide our services, meet legitimate operational requirements, and comply with legal obligations.

11. User Choices / Requests

You can update available profile information through your account. Other correction, privacy or deletion requests can be directed to PropertyOnClick through the Contact Us page.

12. External Links

External websites linked from PropertyOnClick are governed by their own privacy practices, and we encourage you to review those policies separately.

13. Policy Updates

We may update this Privacy Policy from time to time. The latest published version on this page applies from the date it is published.

14. Contact Information

For privacy-related questions or requests, please contact PropertyOnClick at: Email: Info@propertyonclick.com | Phone: +91-92205 06300 | Address: A 152, Sector 136, Noida, India, Uttar Pradesh, Pin: 201304. [Admin note: please confirm PropertyOnClick's registered legal entity name if it differs from the operating brand name "PropertyOnClick".]